Refund & Return Policy

Refund & Return Policy

If you are unsatisfied with your order or it arrives damaged, please contact us at brace_carl@outlook.com within 3 days after delivery. Include your order number and clear photos of the item and packaging.

We will review your request and provide return instructions when applicable. Approved refunds will be issued to the original payment method after the returned item is received and inspected.

Contact: brace_carl@outlook.com

Input your tracking number to find the package's location. If there are issues, reach out to us on Instagram: @hqcrystalsfamily, we're here to assist you.